Privacy policy

Data Provider

 

CZ-Parts.com, tax identification number 01131681.

Declaration

 

We undertake to protect and respect your privacy in accordance with the current rules on the protection of individuals with regard to the processing of personal data. This Policy explains when and why we collect personal information and how we use it.

Purpose of processing of personal data

 

The personal data we collect under your consent will be used for the purpose of:

- Operation of web CZ PARTS,

- Processing of orders (delivery, returns, possible customs procedures),

- Payments processing incl. refunds,

- Answering questions and complaints,

- Warranty processing,

- Sending newsletters to customers who opt-in marketing emails.

Scope of processing of personal data

 

  • We gather personal information in the scope of name, address, district or country, phone number and e-mail.
  • We do not collect or process complete debit and credit card numbers. This processing is made on secured payment gateway and with cooperation of your card issuing bank.

Legal basis of processing

 

The collection of personal data will be done solely on the basis of:

  • Creating an order at cz-parts.com
  • Voluntary registration at cz-parts.com
  • The consent of the person concerned using the "Newsletter by e-mail“ form. 

This all holds the documentation on the consent of the individual.

Approval

 

By agreeing to this privacy policy, you consent to the processing of your personal data solely for the purposes stated above. You can take back your consent at any time by clicking the link at the end of the newsletter or by contacting us at info@cz-parts.com. Revocation of consent will not affect the legality of processing based on the consent granted prior to its revocation.

Provision of personal data to third parties

 

We do not spread, sell or rent your information to any third parties without your consent, except of collaborating service providers with whom we have a contractual relationship.

Use of intermediaries

 

We are responsible for ensuring that any intermediary commits to comply with the principles set forth in this privacy policy and the applicable privacy laws. Your personal data is processed within the European Union. If the Intermediary will process personal data outside of the EU / EEA territory, such processing will be in accordance with these Principles, EU Standards, and other legal procedures for the transfer of personal data to a third country.

Actual list of Data Processors

Ecommerce system:

 

  • NetDirect s.r.o.

Payments:

 

  • Barion Payment Zrt
  • ComGate Payments, a.s.

Delivery:

 

  • UNITED PARCEL SERVICE CZECH REPUBLIC, s.r.o.
  • Federal Express Czech s.r.o.
  • Česká pošta, s.p.

Time of retention of personal data

 

We keep personal information as long as we think it is necessary to meet the purpose for which it was collected, taking into account the need to respond to your complaints and resolve possible complaints. When personal data we process is no longer needed, we will remove it in a safe way. We can process the data for statistical purposes but in such cases the data will be anonymized.

Your rights

 

You have the right to request us as a dta provider, respectively any data processor, to access personal data concerning you, as the person concerned, the right to rectify or erase or restrict the processing, or to oppose the processing. We provide customers with information about their personal information only after sufficient verification of their identity, for which the customer password is primarily used. If there is a lack of customer password, there are documented alternative procedures to reliably verify the interviewer.

Updating your personal information

 

As we process your personal information, there may be situations where they change. In such a case, you are required to notify the change or edit your registration without undue delay.

Using cookies and web beacons

 

We use cookies and web beacons to collect information while browsing cz-parts.com. Web navigation information includes standard information from a web browser, such as a browser type; the IP address ("IP"), and the actions you perform on our web, such as showing the page opened or clicking links. This information serves to make our web more efficient and error-free, as well as to collect statistical information and to collect personal information such as browser type and operating system, referring site, page traffic, ISP domain, etc. to know how visitors use. Cookies and similar technologies help us to adapt web to your preferences, processes and needs as well as to detect and prevent security threats and misuse. Used separately, cookies and web beacons do not personally identify you.

Changes to Policy

 

We reserve the right to change the Policy at any time. We recommend you check the privacy policy at times to make sure you are in agreement with the changes.

Your right to complain to the supervisor

 

If you are dissatisfied with the processing of your personal information, you first contact:

  • info@cz-parts.com

If you continue to be dissatisfied, you have the right to apply for assistance directly from the national supervisory authority:

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